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Head of Customer Operations

Job Reference: DJMA1716

Employer/Agency Name: Douglas Jackson Limited

Location: Derbyshire

Job Sector: General Management

Salary/Package: £50k-£60k

Date Posted: 19/06/2017

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Job Ref: DJMA1716

Job Title: Head of Customer Operations  

Location:  Midlands/South Yorkshire

Salary: to 50-60k plus bonus and benefits

 

This agile, ambitious and innovative business and senior management team are looking to almost double their turnover in the next three years, as they transform their business and add a new direct to customer model to their existing successful operations. 

The head of customer operations will work as part of the senior leadership team to develop this crucial change, providing strong leadership, people and customer management skills. 

This is a rapidly growing ambitious, agile and innovative company who are committed to providing excellent customer service, across a range of financial services and consumer credit operations.  

For this position they will be looking to hire an experienced operational manager with excellent customer service skills gained from within the financial services industry.  

A visionary leader, you will be able to develop, motivate, train and coach your people to deliver a great experience and embrace the best process, tools and technologies.   

You will work with the senior management and executive team to identify, recommend and implement continuous improvement across all areas and help the business continue to grow and achieve their goals and objectives.  

To apply for this position please forward a copy of your CV to us. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail. 

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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments.  Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact.  

Douglas Jackson are working as an Employment Agency in respect of this vacancy. 

All applicants must be eligible to live and work in the UK and or territory/location specified.  We will not be able to enter into any discussions or offer any assistance regarding sponsorship. 

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