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After Sales and Service Director

Job Reference: OAK01

Employer/Agency Name: Hiring People

Location: Delhi

Job Sector: Sales, Business Development

Salary/Package: £65.6k

Date Posted: 19/06/2017

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Job Title: After Sales and Service Director

Salary: Up to 75,000 Euros, plus accommodation and relocation expenses

Location: New Delhi, India


Excellent career opportunity for an experienced After Sales and Service Director  to look after an existing and highly successful commercial ware washing manufactures’ products across the Indian sub continent.  

The successful After Sales and Service Director will have full responsible for the management of all after sales and service activities across all Winterhalter products and for developing strategies to increase penetration of sales of annual maintenance contracts - including the sales of spares and chemicals products - across the Indian sub-continent 

This is a ground floor opportunity within the dynamic and rapidly growing hospitality sector across the India sub-continent.


   » This is an expansion role involving working closely with the Managing Director to successfully further develop, implement and improve Winterhalter India’s Sales After Installation (SAI) strategy pan-India
   » Through use of his/her after sales service and service systems knowledge the successful candidate will develop an already profitable and quickly improving SAI Department up to the most modern, efficient and effective SAI/Service Organization within this sector in India 
   » The candidate should be able to adapt to the Winterhalter SAI business model in India and is required to train and empower the SAI staff in order to further develop and increase the SAI business, revenue and profitability throughout the Indian sub-continent


   » The candidate should have at least 5 years experience managing a successful service team which includes sales of technical products and services and should be well organised and methodical in his/her approach
   » Our client requires that the successful candidate will be an excellent team leader with a high level of commitment as well as competent systems knowledge
   » You should be a strategic thinker who is adaptable and possess good and effective communication skills
   » Command of the Indian languages and dialects would be an advantage although not essential

REMUNERATION PACKAGE (payable in Euros):

   » Salary is €75,000 (basic €65.000 + OTE bonus €10.000) plus accommodation allowance of €800 per month plus relocation expenses of €3000
   » Holidays are 30 days per annum based on a 6 days working week
   » Notice period is 6 full calendar months and 6 month probation period


Two years minimum.


Executive company car and driver provided / full out of pocket expenses / private health plan / part contributory pension scheme


Based in New Delhi, India


Excellent in such a successful and fast growing company and group within the rapidly developing Indian commercial and leisure sectors.


Winterhalter India Pvt Ltd are part of the Winterhalter Group of Companies – one of the world’s largest manufacturers of commercial ware washing, dosing systems and water treatment products.  They are the market leader and world-wide suppliers of premium professional glass and dish washing equipment and systems to the public and independent hospitality industry, leisure markets, IT sector, healthcare sector, restaurants, airports, educational and other institutes.  Eau de Vie is the company’s specialist filtered water dispensing equipment division


Please attach an up to date copy of your CV to the link provided.

Initial interviews will take place in London later this month followed by short list interviews with the Winterhalter UK CEO at their head office in Milton Keynes early in July.  Final candidate selection interviews will take place (in English) at the Winterhalter GmbH world-wide head quarters in Meckenbeuren, Germany later in July.

Keywords – Service Manager / Senior service / After sales / Technical Manager / Service

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