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Customer Service Advisor

Job Reference: MB163

Employer/Agency Name: Visions Live

Location: Lancaster

Job Sector: Sales, Business Development

Salary/Package: £16.8k-£17k

Date Posted: 13/03/2018

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Customer service Advisor
Near to Lancaster, LA2
£16,800 plus good bonus.

We are seeking a new talented Customer Service Advisor to join a busy team in a growing company. This is a great busy role in a big open plan office and includes full training and career development for the right person. It will be very varied and suit a person who enjoys working with a small friendly team and has held a previous similar customer service role in an office setting. 

 Job Role

   » Helping trade customers with sales enquiries
   » Writing up quotes to email to customers
   » Liaising with different internal departments
   » Speaking to customers on the phone regarding multiple issues
   » Calling back customers with information
   » All types of admin using bespoke software systems

Must have’s

   » Excellent admin skills and attention to detail
   » Previous Customer service experience and brilliant Customer service skills on the telephone
   » Ability to build up relationships with customers
   » Ability to deal with complaints in a professional manner
   » Ability to start at 8.15am each day anf finish at 5pm

This role is to start in the next month and will include full training. They would like to employ a person who is willing to learn and in the future potentially progress their career with the company.
For further information please call Mandy Blackwell on 07967583980.
This job is to start in April 2018.

Holidays are 22 plus 8 days to start rising to 25 plus 8. The salary should be over £18K once bonus has been achieved and finally it would be useful to have a car to travel to and from work as this company is not on a reliable bus route.

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