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Resource Planning Manager – Contact Centre & Field – Yorkshire

Job Reference: RDE / 16444050

Employer/Agency Name: PSD Manchester

Location: Sheffield

Job Sector: Facilities Management; General Management; Operations; Project Management; Sales, Business Development

Salary/Package: £35k-£40k

Date Posted: 15/05/2018

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About the Client:

My client is a growing outsourcing and support services business and as result of a new structure
being put in place they are looking for a resource planning manager to manage the planning function. This covers both a small contact centre, central functions and field based operations

About the Role:

You will be responsible for improving the resource planning function which at present involves utilisation of manual tools and Management Information. You’ll work closely with the site lead to devise a best practice way of working alongside creating plans to support the business to deliver.

What we’re looking for:

Someone with great resource planning experience who is used to dealing with stakeholders to deliver operational excellence and is used to dealing with different work streams and the challenges that these can offer. You will ideally have come from either a contact centre or field based planning background.

About the Offer:

Up to £40,000 + Benefits

Contact:

Rob Dermott, Director on 0161 234 0354 or customer.contact@psdgroup.com

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